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Machine Learning Platform for Customer Relationship Management on Hopsworks

Machine Learning Platform for Customer Relationship Management on Hopsworks
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Machine Learning Platform for Customer Relationship Management on Hopsworks

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November 22, 2023
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EST
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09:00AM // 01:00PM
EST
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Online

In today's competitive market, customer relationship management is crucial for businesses to thrive. In this webinar we will show you how to use Hopsworks for building and deploying machine learning models for CRM.

In today's competitive market, customer relationship management is crucial for businesses to thrive. With the increasing volume of data generated from various sources, organizations are turning to machine learning to improve their CRM processes. In this webinar, we will introduce you to Hopsworks - an operational AI platform that enables organizations to build and deploy machine learning models for CRM.

Customer relationship management (CRM) in real time at scale has been, until now, an unreachable goal. The legacy approach uses stale data and too many cutoffs, resulting in less-than-ideal results. Hopsworks will demonstrate a machine learning driven approach and an end-to-end solution that provides accurate real-time results at extreme scale and that incorporates graph features, pipeline management, alerting & workflow, and visualization. Hopsworks offers a comprehensive solution for managing customer features and ML Systems, analyzing customer behavior, and predicting customer churn. During the platform overview and demo, Hopsworks will showcase its unique features that enable organizations to:

  • Utilize the feature store and vector database in Hopsworks for efficient storage and management of customer data used in model training.
  • Benefit from scalable model training on GPUs, even with large and complex datasets typically involved in CRM.
  • Integrate seamlessly with existing CRM systems for a seamless customer experience.
  • Leverage Hopsworks' advanced capabilities such as model serving with KServe for efficient deployment of CRM models.
  • Utilize open-source foundation models to enhance the accuracy and performance of their CRM models.

Hopsworks' feature store and vector database provide a robust solution for storing and managing customer data, enabling organizations to build accurate and effective CRM models. With the platform's support for scalable model training on GPUs, businesses can analyze large amounts of customer data in real-time. Hopsworks' integration with existing CRM systems ensures a seamless and personalized experience for customers.

Join us as we explore the full potential of Hopsworks for building and deploying CRM models. Discover how organizations can leverage machine learning to optimize their customer relationships and gain a competitive edge in the market. Don't miss this opportunity to learn how Hopsworks can help your organization enhance its CRM efforts. So, take advantage of our experience in building and deploying machine learning models for CRM on Hopsworks, and join us for this informative webinar.

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