Industry regulations forces Medical Devices providers to handle device complaints within a 30 days time window.
Investigating Medical Device Complaints involves a manual effort. Getinge’s Quality, Regulations and Complaints department receives 300,000 - 400,000 complaints per year. They have a 30 day window of submitting a report to the FDA. However, investigators start every investigation from scratch leading to late submission penalties from the FDA.
The goal was to enable investigators with decision support in bootstrapping the investigation labor leading to:
Five types of medical devices are covered by the current model with 90 percent accuracy (on new complaints).
Getinge has developed two models on Hopsworks: One that finds historically similar complaints based on sentence matching, and another that predicts the severity of the complaint. With the 'closed loop' training, models can be retrained/optimized with updated labels for “actuals ”.
The Swedish Public Employment Service is a Swedish government agency organized under the Ministry of Employment mainly responsible for the public employment service in Sweden and the implementation of labour market policies.
HEAP provides an open access, technical research platform to assess the impact of the exposome on human health. It contains high-quality exposome data from five different cohort studies, and will be scalable to any research setting.